MSS @ Moray College

Moray College careers scheme gets top marks from inspectors!

The College’s mystery shopper project was commended by inspectors who said it was “sector-leading and innovative”. The scheme involved people contacting the student support network with queries about their studies. The quality of service was reported back to college management and staff.
The Mystery Shopper project highlighted several areas of improvement – and the college has now set up a support area to deal with student inquiries quickly and efficiently.